Open Textâ„¢ (Nasdaq: OTEX; TSX: OTC), is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports almost 20 million seats across 13,000 deployments in 114 countries and 12 languages worldwide. We are looking for innovative, team-oriented individuals who embrace technology and the changes occurring in today's global marketplace.
â€¢Contact customers prior to invoices becoming due to ensure payments are received within approved terms, and maintain current follow up on collection activities.
â€¢Liaison with Sales, Professional Services Project Managers and other internal staff to facilitate collection of invoices and resolution of disputes.
â€¢Identifies and escalates invoice issues to the appropriate individual for resolution and ensures items are followed up on a weekly basis.
â€¢Attend collection status meetings.
â€¢Performs other duties as assigned.
Skills and Knowledge
â€¢A minimum of 5 years commercial collections experience preferred.
â€¢Strong interpersonal skills. Strong organization and time management skills, proven ability to adapt to shifting priorities and deadlines.
â€¢Strong collections, credit management and accounting knowledge.
â€¢Experience in the following software packages would be an asset: SAP, Great Plains, Microsoft Office.
â€¢Ability to work independently with minimum supervision in a fast paced and dynamic environment.
Post Secondary Diploma/Certificate/Degree from a recognized College or University preferred. Ideally the candidate should be registered in a program leading to an Accounting Designation or Professional Credit Designation.
General office environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.